Booking Terms and Conditions

CONISTON COUNTRY COTTAGES LTD IS AN AGENT ACTING ON BEHALF OF THE COTTAGE OWNERS.

PAYMENT

*A deposit of £100 per week is required on booking: this may be by cheque, credit or debit card. The balance of the cost is due 6 weeks before the arrival date and again may be by cheque, credit or debit card. Holidays booked less than 6 weeks prior to the arrival date are payable in full on booking. All bookings are subject to a £10 non-refundable booking fee, payable at the time of booking. We accept Visa DebitVisa CreditMastercard DebitMastercard Credit and JCB but these payments will be subject to a 3% surcharge.

*Note: Holmthwaite Cottage requires a 50% deposit together with a £300.00 refundable deposit

CANCELLATION

Once a booking has been made, the guest is responsible for the full cost of the holiday unless we are able to re-let. We will endeavour to re-let in the event of cancellation, but this will be subject to a £25 administration fee.

PETS

Pets may be brought into the Little Byre, The Olde Bakehouse, The Barn, The Buttery, The Gardeners, The Joiners and Greenbeck, provided express permission is granted at the time of booking and the additional £20.00 is paid.
Animals should not be left unattended and must be kept under control at all times. Neither should they be allowed to foul the cottage gardens.  Each cottage is offered on the basis on the number of animals agreed at the time of booking.
(Please see additional information regarding services and facilities for animals).

OCCUPANCY

All cottages are available from 4.30pm on the day of arrival until 10am on the day of departure.
Each cottage is offered on the basis that no more than the maximum number of people as specified in the property details shall occupy the cottage, unless express permission is obtained at the time of booking. If this number is exceeded we reserve the right to curtail the holiday.

DAMAGE/EXCEPTIONAL CLEANING

Guests must agree to take care of the cottage and to leave it clean and tidy. Any breakages must be notified to us and paid for. We reserve the right to make a charge for damage to the cottage or for exceptional cleaning.

SMOKING

All cottages are strictly non-smoking. Please note that failure to observe the No Smoking policy will result in a £50 exceptional cleaning charge to cover removal of the after-effects of tobacco smoke.

ACCESS

The owner or his agent shall be allowed access at any reasonable time for essential inspection and maintenance purposes. Where possible this would be by prior arrangement.

COTTAGE AVAILABILITY FOR LETTING

If for any reason beyond our control the cottage is not available, or has been rendered unsuitable for holiday letting (e.g. by fire damage) on the date booked, all rent and other charges paid by the holidaymaker will be refunded in full, but there shall be no further claim against Coniston Cottages or the cottage owner.